Design, media & localisation jobs

The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role The Technical Writing team at Sendbird empowers developers to build successful businesses on our platform by delivering high-quality content — from documentation and user guides to tutorials, UI text, and beyond. As a Technical/UX Writer, you'll be at the center of the developer experience, transforming complex technical concepts into content that is clear, concise, and actionable. You might be this person if You quickly spot friction in the user experience — whether it's a confusing UI label, unclear documentation, or a workflow that loses developers halfway through — and you can articulate exactly what's wrong and why. You're a critical thinker who questions the obvious and finds a better path when the conventional one doesn't work. You're genuinely curious about AI — not just as a trend, but as a tool you actively use to work faster and smarter. Sendbird encourages all members to tap into the most advanced tools available. You thrive in cross-functional work. You'll collaborate closely with product managers, engineers, and UX designers to create content that meets real customer needs. You take ownership. You don't wait to be told what needs fixing — you spot it, flag it, and drive it forward. You're not afraid to ask questions. When you need context, resources, or a second opinion, you seek them out — proactively and without hesitation. What you'll actually do Create content: Develop and maintain high-quality documentation, user guides, and UI text strings for Sendbird's products, ensuring clarity and accuracy. Write UX copy: Craft button labels, error messages, onboarding flows, and tooltips that guide users with minimal friction. Improve content: Build an effective feedback loop and integrate customer insights into our content. Work with AI: Use AI tools actively in your writing workflow — to draft, restructure, automate, and iterate — while applying your own judgment to every output. Stay current: Research competitor products, B2B trends, and developer communities to keep our content competitive and relevant. You need to have Experience: 0–2 years in technical writing, UX writing, content design, or a related field. Content writing sense: You notice when content does not deliver its message effectively — and you can explain why. This is foundational to how we work. AI proficiency: You've used AI tools in real writing or content work. You know how to direct them with purpose, and you treat their output as a first draft. Writing and communication: Fluent in English and Korean, both written and verbal. Collaborative tools: Familiar with Git, GitBook, Confluence, Jira, Figma, or similar tools. Education: Bachelor's degree or equivalent experience. Contract Period : 6month Added value Background in Computer Science, Technical Writing, or a related field. Experience with AI or SaaS product development. Familiarity with API, SDK, or any programming languages such as Swift, Kotlin, or JavaScript. Our KR benefits include (but are not limited to) Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages Annual cash-equivalent special welfare points of 200,000 KRW for Seollal and Chuseok holidays each Learn a Language benefit - up to 3.6 million won per year towards language lessons Weekly team lunch Monthly team building cost Partial support for commuting costs Free parking at the Seolleung office Group insurance support that covers employees, spouses, and children Medical checkup support, including MRI and genetic testing - for the employee and one family member Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.) Support for the latest work devices, such as MacBook Pro (special support options for each job position) Unlimited snack bar filled with snacks, beverages, and instant noodles every day 12-week paid parental leave support (available for both mothers and fathers) Other support programs for congratulations and condolences Flexible Work Policy We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position. What diversity and inclusion mean to us There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you. Why Sendbird We spent a decade building the conversation infrastructure that the world runs on. Now we're putting intelligence on top of it. You won't be joining a company still figuring out its AI strategy. You'll be joining one that has already made the bet, shipped the product, and is moving fast to lead the category. If you want to build something that matters, with a team that knows how, this is it.

ABOUT US Our mission is to reinvent the way people learn, starting with language. Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn’t been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages. Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world’s leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. ABOUT THIS ROLE We are looking for a talented multilingual superstar (Traditional Chinese/Japanese/English) with skills and backgrounds in translation and localization. The primary contribution is to localize our in-app content for the Traditional Chinese market. The secondary contribution is to create high-quality Japanese content for the Traditional Chinese market with training and support. We want an expert with excellent oral and written communication skills in both languages. This candidate should have a sharp linguistic understanding of both Japanese and Traditional Chinese, with working professional proficiency in English. WHAT YOU’LL BE DOING - Content translation and localization - Perform Traditional Chinese -Japanese translation and localization for in-app learning and marketing content from a pedagogical perspective. - Iterate and polish the translated/localized content based on QA tasks in pursuit of an optimal learning experience - Content development and writing - If needed, design and write in-app learning materials (e.g., lesson scripts, activities, vocabulary lists) in a systematic way for Japanese learners at different levels of Traditional Chinese proficiency under training and guidance of the manager. - Content project support - If needed, support operation of content-related projects, such as uploading scripts, QAing lessons, coordinate pieces of the operation under training and guidance of the manager. - Communication and collaboration with international team members - Receive directions well form the manager, implement instructions, complete projects, and maintain clear communication from end-to-end. WHAT WE’RE LOOKING FOR REQUIRED - Native Traditional Chinese and native or near-native Japanese writing and speaking skills - Deep understanding of both languages and the status quo of Japanese learning in Traditional Chinese - Demonstrated experience and expertise in Traditional Chinese-Japanese translation and localization - Experience in Japanese teaching, language pedagogy, or curriculum design - Great attention to detail with a strong sense of ownership and agency - Passion for technology-assisted language learning and willingness to learn and use advanced technologies for work - Working proficiency in English - A fast learner, team player, skilled communicator, and creative problem-solver PREFERRED - Experience working in educational technology (EdTech) - Experience using AI tools (e.g., LLMs, generators, internal tools) to create instructionally sound, pedagogically aligned, and scalable learning materials WHAT WE’RE EXPECTING While we respect contractors’ flexibility and ownership of their own schedule, we expect the localizer / writer to work for 15 – 20 hours a week on average. It is highly likely that more than 20 hours a week is appreciated, depending on the workload and the availability. We completely understand that availability may fluctuate and we also respect contractors’ request to take time off. But we also expect a somewhat regular work schedule or hours in most occasions. All in all, maintaining clear communication with the manager is certainly expected. WHY WORK AT SPEAK 1. Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company. 2. Do your life's work with people you’ll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply. 3. Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, Tokyo, and Taipei, and you’ll have the opportunity to talk to users in each of these regions on a regular basis as well as travel. 4. Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We’re helping millions of people achieve their goals and improve their lives. Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. ABOUT THE ROLE We are looking for freelance Transcription and Subtitling Specialists to join our fast-growing Productions team. Productions is a new marketplace that brings together our AI audio tools and a network of human experts to unlock high-quality, human-edited transcripts, subtitles, dubs, audiobooks, and more at scale for our users and customers. While Productions is just getting started, we already manage content workflows for some of the world's top YouTube channels, book publishers, and media & entertainment businesses. Here's what you can expect in our team: - Producing and reviewing highly accurate transcripts for a range of exciting content - Creating high-quality subtitles for video content following specific formatting rules and timing standards - Competitive task-based compensation - Flexible workload and scheduling - claim and complete jobs directly on our platform REQUIREMENTS - Native or near-native fluency in one or more supported languages - Prior experience in transcription or subtitling and familiarity with relevant tools - Strong attention to detail and commitment to linguistic accuracy - Ability to work independently and deliver high-quality work on time Bonus: - Experience using the ElevenLabs platform and/or other AI-assisted transcription and subtitling tools, subtitle editors, or captioning software - Previous work with language service providers, localization teams, or media companies - Background in linguistics, language technology, or media production LOCATION This role is remote and can be executed globally. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

🌍 ABOUT HOPAE At Hopae, we're building the world's most trusted digital identity platform — private, secure, and built for real life. We believe identity should be in your control — not locked behind outdated systems or centralized gatekeepers. Our product, Hopae Connect, lets businesses verify real people across borders through a single API — no need to build country-by-country integrations themselves. Our technology powers instant, privacy-first verification across fintech, credentials, supply chain, and gaming — for IDV providers, e-signature platforms, and enterprises who need identity to just work, everywhere. Backed by top global investors, Hopae operates across Seoul, Paris, Luxembourg, and San Francisco, bringing together exceptional talent from over 10 nationalities. We move fast, think globally, and build products that define the future of identity. 💡 WHY YOU’LL LOVE IT HERE - Global DNA: Work with exceptional peers across Seoul, Paris, and San Francisco - High Impact: Build technology shaping the global trust and identity landscape - Ownership Culture: No micromanagement — full trust, full accountability - Elite Standards: Work fast, learn fast, and grow with world-class peers - Inclusive & Respectful: 10+ nationalities, diverse perspectives, one vision - Growth Mindset: Access mentorship, leadership visibility, and continuous learning We're looking for a Senior Product Designer who can make complex technology feel simple and help build a consistent, recognizable visual identity across our products and brand. You'll take ownership of product experiences across Hopae Connect while also contributing to the visual design of our marketing and communication materials. This is a hands-on role for someone who combines strong product thinking, excellent visual craft, and the ability to turn complex ideas into clear, compelling experiences. WHAT YOU'LL DO OWN PRODUCT DESIGN END TO END - Lead design initiatives from problem discovery and user research through prototyping, implementation, and iteration. - Design intuitive experiences across Hopae Connect Console, developer onboarding, activation, and identity verification workflows. - Translate complex technical requirements into simple, effective user experiences. - Collaborate closely with engineers throughout implementation to ensure high-quality outcomes. SOLVE REAL CUSTOMER PROBLEMS - Understand the needs of developers, enterprise customers, and end users. - Work with Product, Engineering, Solution Engineering, and Customer Success to identify friction and opportunities. - Use customer feedback, usability testing, and product analytics to inform design decisions. - Define success criteria and evaluate the impact of shipped solutions. BUILD SCALABLE DESIGN FOUNDATIONS - Build and maintain scalable design systems, reusable components, and interaction patterns. - Establish consistent visual and interaction standards across our products. - Ensure our product experiences reflect Hopae's brand identity. - Create reusable design assets and templates that improve design efficiency. BRAND & MARKETING DESIGN - Design reusable templates for social media, announcements, and marketing campaigns. - Create visual assets for presentations, sales materials, events, and company communications. - Support website and landing page design in collaboration with Marketing. - Maintain visual consistency across product, web, and brand touchpoints. - Develop scalable templates and guidelines that enable other teams to produce materials independently. WHAT WE'RE LOOKING FOR - Proven experience designing and shipping complex digital products, ideally in B2B SaaS, developer tools, fintech, or infrastructure. - A strong portfolio demonstrating end-to-end ownership, from problem definition to shipped outcomes. - Excellent interaction design, information architecture, and visual design skills. - Strong proficiency in Figma and component-based design systems. - Ability to simplify complex workflows and technical concepts. - Strong product judgment and the ability to make decisions independently. - Comfortable working in English with a globally distributed team. We value demonstrated ownership, judgment, and impact more than years of experience. NICE TO HAVE - Experience designing developer platforms, APIs, or enterprise administration consoles. - Familiarity with digital identity, authentication, KYC, or financial services. - Experience with product analytics, experimentation, and usability research. - Understanding of frontend technologies and implementation constraints. - Experience building or scaling design systems in growing startups. - Motion design or basic animation skills. WHAT SUCCESS LOOKS LIKE Within 30 Days - Understand Hopae Connect, its users, and our business priorities. - Identify meaningful usability issues and improvement opportunities. - Build strong working relationships with Product and Engineering. Within 90 Days - Independently lead a meaningful design initiative from problem definition to implementation. - Deliver improvements to a key customer journey, such as onboarding, activation, or verification. - Establish or improve reusable design patterns. Within 6 Months - Demonstrate measurable improvements in usability, activation, or customer experience. - Become a trusted partner in product and engineering decisions. - Raise the quality, consistency, and efficiency of product design across Hopae Connect. HOW WE WORK Customer understanding. Great product decisions start with understanding real user problems. Simplicity over complexity. We make sophisticated infrastructure intuitive. Outcomes over outputs. We measure success by customer and business impact, not the number of screens produced. Ownership over handoffs. Design isn't finished when a Figma file is delivered. We stay involved until solutions reach users. Speed with judgment. We value thoughtful decisions and fast iteration over unnecessary process. ⚡️ FAST FACTS - 💰 $13.5M+ raised from top global investors - 📦 2.6M+ downloads of our sd-jwt-js library - 🌍 10+ nationalities across 3 hubs - 🔬 82 eID research projects completed - 🌐 3 projects accepted into the OpenWallet Foundation 🎁 BENEFITS & CULTURE - Unlimited PTO - Remote-friendly work model - Real ownership from Day 1 - High-impact, global product - Multicultural, respectful team 🧭 INTERVIEW PROCESS 1. Recruiter Intro Call (30 min) – Get to know Hopae 2. Functional or Technical Interview (45 min) – Dive into your skills 3. Culture Fit Conversation (45 min) – Collaboration & alignment 4. Offer 🎉 Note: The process may vary slightly depending on the role.

About FuriosaAI FuriosaAI builds high-performance, high-efficiency AI compute for the Inference Era. Founded in 2017 by veteran semiconductor and AI algorithm engineers, Furiosa operates globally with offices in Korea and Silicon Valley, along with a compiler-focused R&D lab in Lisbon. Our vision is to make AI computing sustainable, enabling access to powerful AI for everyone on Earth. We solve the AI hardware energy and operational cost crisis at the architectural level, rather than through brute force, building the world's first truly AI-native compute platform to unlock the full potential of artificial intelligence for every enterprise. About the Role We’re looking for a Product Marketing Manager to help tell our story. You’ll take complex hardware and software innovations and turn them into clear, engaging, and shareable content for developers, researchers, enterprises, and the broader AI community. This is a hands-on role where your work shapes Furiosa’s technical voice globally. You’ll collaborate closely with engineers, researchers, product managers, and marketing to make sure our blog content reflects both the depth of our technology and the excitement of our mission. Key Responsibilities Write technical blog posts, case studies, tutorials, and thought leadership content that clearly explains complex AI hardware and software concepts Collaborate with engineering and research teams to translate technical breakthroughs into stories that resonate with technical audiences Edit and refine content for clarity, accuracy, and engagement while maintaining a consistent Furiosa voice Work with team leads to plan content calendars and drive blog strategy to maximize reach and impact Translate technical insights into visual or interactive content, such as diagrams, infographics, or example workflows Keep up-to-date with AI, hardware, and deep learning trends Occasionally contribute to social channels, newsletters, or technical presentations to amplify blog content Minimum Qualifications 10+ years of experience writing for technical audiences in AI hardware or software Strong ability to understand, synthesize and communicate complex technical concepts clearly and accurately Portfolio of published technical writing, ideally including blogs, tutorials, or research summaries Collaborative mindset - comfortable working with engineers, product, and marketing teams Fluency in English; Korean a plus for collaboration and localized content Passionate about AI, hardware, and developer communities Contact recruit@furiosa.ai Why Join FuriosaAI The defining bottleneck of the AI era is building the right hardware and software stack to run it at global scale. Furiosa is solving this challenge holistically from the ground up. With our flagship chip, RNGD, in mass production today and our next-generation platform in development with Broadcom, we are proving that full-stack, tensor-native compute is the future of AI infrastructure. This is a pivotal moment to join our team, right as we accelerate our global expansion. At Furiosa, you will: Solve AI’s Most Urgent Challenge. Help build the high-performance, energy-efficient inference hardware and software required to fulfill the promise of advanced AI. Pioneer Full-Stack Co-Design. Work with teams that are architecting solutions from silicon up through the compiler (featuring innovations like Tensor Contraction Language and Virtual ISA) and serving frameworks. Ship Real-World Silicon, Software, and Solutions. Turn breakthrough technology into commercial deployment. RNGD is in mass production with TSMC and running live enterprise workloads for global leaders like LG AI Research and Samsung SDS. Partner With the Industry's Best. Collaborate across an elite global ecosystem that includes TSMC, Broadcom, SK Hynix, and GUC. Do Your Life’s Best Work. Join a brilliant, low-ego, mission-driven team in a high-trust environment that values autonomy, intellectual curiosity, and shared ambition. Contact talent@furiosa.ai

ABOUT THE TEAM & MISSION Connect IVI OS 및 Connect Mobile의 Senior Product Designer는 차량 내 사용자 경험(UX)과 모바일 연동 제품의 디자인 전략을 리드하며, 사용자 중심의 경험을 설계하고 고도화하는 역할을 수행합니다. Product Vision을 바탕으로 사용자 요구사항과 비즈니스 목표를 연결하고, IA, User Flow, Prototype, Visual Design 전반을 주도합니다. 또한 Product Manager, Engineer, Researcher 등 다양한 이해관계자와 협업하여 일관되고 직관적인 사용자 경험을 제공하고, 디자인 프로세스와 시스템을 지속적으로 개선합니다. As a Senior Product Designer for Connect IVI OS and Connect Mobile, you will lead the design strategy for in-vehicle user experiences and connected mobile products. You will translate product vision and user needs into intuitive and scalable experiences, driving end-to-end design across information architecture, user flows, prototyping, and visual design. Working closely with product managers, engineers, and researchers, you will help deliver cohesive user experiences while continuously improving design systems and design processes. RESPONSIBILITIES - Connect IVI OS 사용자 경험 전략 수립 및 핵심 서비스 경험 설계 - 제품 목표와 사용자 가치를 연결하는 디자인 방향성 제안 및 의사결정 주도 - Product Manager, Engineer, Researcher 등 다양한 직군과 협업하여 사용자 경험 정의 및 구현 - 제품 로드맵, 우선순위, 구현 범위 논의에 디자인 관점 반영 - Design System 및 UX 가이드라인 고도화를 통한 제품 경험 일관성 확보 - 담당 도메인 디자인 리더십, 디자인 리뷰 및 주니어 디자이너 멘토링 - Define the user experience strategy and design core service experiences for Connect IVI OS - Lead design direction by connecting product goals with user value - Collaborate with Product Managers, Engineers, Researchers, and other cross-functional partners to define and deliver user experiences - Represent the design perspective in discussions around product roadmap, priorities, and implementation scope - Improve design systems and UX guidelines to ensure consistency across the product experience - Provide design leadership within assigned domains, including design reviews and mentoring junior designers QUALIFICATIONS - 8년 이상의 Mobile/Web 또는 디지털 프로덕트 디자인 실무 경험 - 제품 문제를 구조화하고 사용자 요구사항을 UX 방향으로 구체화할 수 있는 역량 - 데이터 드리븐한 문제 정의, 지표 분석, A/B 테스트를 통한 제품 개선 경험 - 정보구조, 사용자 플로우, 인터랙션, UI 디자인까지 End-to-end로 제품 경험을 설계한 경험 - 비즈니스 목표, 기술적 제약, 사용자 경험을 함께 고려해 디자인 의사결정을 할 수 있는 역량 - PM, Engineer 등과 제품 우선순위, 구현 방식, 품질 기준을 조율해본 경험 - 8+ years of hands-on experience in mobile, web, or digital product design - Ability to structure complex product problems and translate user needs into clear UX directions - Experience designing end-to-end product experiences, from information architecture and user flows to interaction and UI design - Experience improving products through data-driven problem definition, metric analysis, and A/B testing - Ability to make design decisions by balancing business goals, technical constraints, and user experience - Experience collaborating with Product Managers and Engineers to align on priorities, implementation details, and quality standards PREFERRED QUALIFICATIONS - 사용자 인터뷰, 사용성 테스트 등 UX 리서치를 직접 기획하고 인사이트를 도출한 경험 - IVI, OS, 모빌리티, 스마트 디바이스 등 새로운 사용 환경에 대한 이해 또는 디자인 경험 - Figma Variables, Token 등을 활용한 Design System 구축 및 운영 경험 - Protopie, Framer 등으로 복잡한 인터랙션 또는 Hi-Fi 프로토타입을 제작한 경험 - 영어 기반 디자인 리뷰, 글로벌 이해관계자와의 커뮤니케이션 역량 - Experience planning and conducting user interviews, usability tests, or other UX research activities to uncover actionable insights - Understanding of or experience designing for IVI, operating systems, mobility, smart devices, or emerging user environments - Experience building and maintaining design systems using Figma Variables, design tokens, or similar approaches - Experience creating advanced interactions or high-fidelity prototypes with tools such as Protopie or Framer - English communication skills, design reviews, and collaboration with global stakeholders INTERVIEW PROCESS 1. 서류 전형 (포트폴리오 필수) 2. 과제 테스트 3. 1차 면접 (화상, 1시간 내외) 4. 2차 면접 (대면 혹은 화상, 3시간 내외) 5. 처우 협의·입사 ADDITIONAL INFORMATION - 전형 절차는 일정 및 진행 상황에 따라 일부 변경될 수 있으며, 각 전형 결과는 등록하신 이메일로 개별 안내드립니다. - 지원서 제출 시 주민등록번호, 가족관계, 혼인 여부, 연봉, 사진, 신체조건, 출신 지역 등 채용절차법상 요구 금지된 정보는 제외 부탁드립니다. - 지원서 접수 중 오류가 발생하거나 기타 문의 사항이 있을 경우, recruit@42dot.ai로 문의해 주시기 바랍니다. - 국가보훈대상자 및 취업보호 대상자는 관계법령에 따라 우대합니다. - 장애인 고용 촉진 및 직업재활법에 따라 장애인 등록증 소지자를 우대합니다. - 42dot은 의뢰하지 않은 서치펌의 이력서를 받지 않으며, 요청하지 않은 이력서에 대해 수수료를 지불하지 않습니다. - 지원서 내용 중 허위 사실이 발견될 경우, 입사가 취소될 수 있습니다. - 인터뷰 프로세스 종료 후 지원자의 동의하에 평판조회가 진행될 수 있습니다. - 3개월의 수습기간이 적용될 수 있습니다. A MESSAGE TO FUTURE TEAMMATES 좋은 Product Design은 아름다운 화면을 만드는 것을 넘어, 사용자가 자연스럽게 목표를 달성할 수 있도록 돕는 경험을 만드는 일이라고 생각합니다. Connect Product Experience 팀은 차량과 모바일을 하나의 제품 경험으로 연결하며, Product Manager, Engineer, Researcher와 함께 사용자 중심의 서비스를 만들어갑니다. 복잡한 문제를 단순하고 직관적인 경험으로 해결하는 과정에 즐거움을 느끼는 분이라면, 함께 새로운 SDV 사용자 경험을 만들어갈 수 있기를 기대합니다. We believe great product design is about more than creating beautiful interfaces—it is about helping people achieve their goals through intuitive and meaningful experiences. The Connect Product Design team connects vehicles and mobile services into one seamless product experience. Working closely with Product Managers, Engineers, and Researchers, you'll transform complex problems into simple, user-centered solutions. If you're excited about shaping the future of Software Defined Vehicles through thoughtful design, we'd love to build it together.

ABOUT US Our mission is to reinvent the way people learn, starting with language. Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn’t been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages. Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world’s leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. ABOUT THIS ROLE We are looking for a talented multilingual superstar (Korean/Simplified Chinese/English) with skills and backgrounds in translation and localization. The primary contribution is to localize our in-app content for the Korean market. The secondary contribution is to create high-quality Simplified Chinese content for the Korean market with training and support. We want an expert with excellent oral and written communication skills in both languages. This candidate should have a sharp linguistic understanding of both Simplified Chinese and Korean, with working professional proficiency in English. WHAT YOU’LL BE DOING - Content translation and localization - Perform Korean-Simplified Chinese translation and localization for in-app learning and marketing content from a pedagogical perspective. - Iterate and polish the translated/localized content based on QA tasks in pursuit of an optimal learning experience to Koreans learners teaching Chinese - Content development and writing - If needed, design and write in-app learning materials (e.g., lesson scripts, activities, vocabulary lists) in a systematic way for Korean learners at different levels of Simplified Chinese proficiency under training and guidance of the manager. - Content project support - If needed, support operation of content-related projects, such as uploading scripts, QAing lessons, coordinate pieces of the operation under training and guidance of the manager. - Communication and collaboration with international team members - Receive directions well form the manager, implement instructions, complete projects, and maintain clear communication from end-to-end. WHAT WE’RE LOOKING FOR REQUIRED - Native Simplified Chinese and native or near-native English writing and speaking skills - Deep understanding of both languages and the status quo of Simplified Chinese learning in Korea - Demonstrated experience and expertise in Korean-Simplified Chinese translation and localization - Experience in Simplified Chinese teaching, language pedagogy, or curriculum design - Great attention to detail with a strong sense of ownership and agency - Passion for technology-assisted language learning and willingness to learn and use advanced technologies for work - Working proficiency in English - A fast learner, team player, skilled communicator, and creative problem-solver PREFERRED - Experience working in educational technology (EdTech) - Experience using AI tools (e.g., LLMs, generators, internal tools) to create instructionally sound, pedagogically aligned, and scalable learning materials WHAT WE’RE EXPECTING While we respect contractors’ flexibility and ownership of their own schedule, we expect the localizer / writer to work for 15 – 20 hours a week on average. It is highly likely that more than 20 hours a week is appreciated, depending on the workload and the availability. We completely understand that availability may fluctuate and we also respect contractors’ request to take time off. But we also expect a somewhat regular work schedule or hours in most occasions. All in all, maintaining clear communication with the manager is certainly expected. WHY WORK AT SPEAK 1. Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company. 2. Do your life's work with people you’ll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply. 3. Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, Tokyo, and Taipei, and you’ll have the opportunity to talk to users in each of these regions on a regular basis as well as travel. 4. Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We’re helping millions of people achieve their goals and improve their lives. Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ABOUT THE TEAM & MISSION 42dot Connect - Driving Experience 팀은 Software Defined Vehicle(SDV) 환경에서 새로운 주행 경험과 차량 서비스를 기획하고 설계합니다. 자율주행 기술과 차량 기능을 사용자 중심의 서비스로 연결하고, 차량과 모바일을 아우르는 일관된 사용자 경험을 제공합니다. Senior Service Architect는 서비스 전략과 사용자 경험을 제품 요구사항으로 구체화하고, 다양한 시스템과 기능을 하나의 서비스 구조로 설계하는 역할을 수행합니다. Product Manager, Designer, Engineer 등 다양한 조직과 협업하며 서비스 정책, 기능 구조, UX 및 시스템 요구사항을 정의하여 차세대 Connect 서비스를 만들어갑니다. The Connect Driving Experience Team designs next-generation driving experiences and connected vehicle services for Software Defined Vehicles (SDVs). We connect autonomous driving technologies and vehicle capabilities into user-centered services that deliver seamless experiences across vehicles and mobile devices. As a Senior Service Architect, you will transform service strategies and user experiences into scalable product requirements and service architectures. Working closely with Product Managers, Designers, and Engineers, you will define service structures, functional requirements, UX principles, and platform policies that power the next generation of connected mobility experiences. RESPONSIBILITIES - 차세대 SDV 서비스의 사용자 경험과 서비스 구조를 설계합니다. - 자율주행 및 차량 연동 기능을 서비스 Requirement와 Feature Architecture로 구체화합니다. - Android 기반 Car OS Platform 정책 및 서비스 구조를 정의합니다. - IVI 서비스의 기능 구조, 서비스 정책, UX 시나리오 및 정보 구조를 설계합니다. - Product Manager, Designer, Engineer 등 다양한 조직과 협업하여 서비스 요구사항과 구현 방향을 정의합니다. - 사용자 데이터와 시장 인사이트를 기반으로 서비스 개선 방향을 제안하고 제품 전략 수립에 기여합니다. - Design service architectures and user experiences for next-generation SDV services. - Translate autonomous driving and connected vehicle capabilities into scalable service requirements and feature architectures. - Define platform policies and service structures for Android-based Car OS platforms. - Design feature structures, service policies, UX scenarios, and information architecture for IVI services. - Collaborate with Product Managers, Designers, and Engineers to define implementation-ready service requirements. - Drive product improvements and service strategies through user insights and data-driven decision making. QUALIFICATIONS - IT Customer Service 기획, Product Planning 또는 Service Architecture 분야에서 8년 이상의 경력 - 복잡한 서비스와 시스템을 사용자 경험 및 제품 요구사항으로 구조화한 경험 - 서비스 정책, 기능 정의 및 UX Requirement를 설계한 경험 - 비즈니스 목표와 기술적 제약을 고려하여 서비스 구조를 설계한 경험 - 다양한 이해관계자와 협업하며 서비스 방향성을 조율한 경험 - 8+ years of experience in IT customer service planning, product planning, or service architecture. - Experience translating complex services and systems into user experiences and product requirements. - Experience defining service policies, feature specifications, and UX requirements. - Ability to design scalable service structures while balancing business goals and technical constraints. - Strong collaboration and stakeholder management skills across cross-functional teams. PREFERRED QUALIFICATIONS - 자율주행, 모빌리티 또는 Connected Service 분야 경험 - Android OS 또는 Automotive Platform에 대한 이해 - 데이터 기반 서비스 개선 및 제품 기획 경험 - Figma 등 UX 설계 도구를 활용한 서비스 기획 경험 - End-to-End 사용자 경험 및 Cross-domain Service 설계 경험 - 글로벌 프로젝트 및 영어 기반 협업 경험 - Experience in autonomous driving, mobility, or connected services. - Understanding of Android OS and automotive platforms. - Experience improving products and services through data-driven analysis. - Experience planning services using UX design tools such as Figma. - Experience designing end-to-end user journeys and cross-domain services. - Experience collaborating with global teams in English. INTERVIEW PROCESS 1. 서류 전형(포트폴리오 필수) 2. 1차 면접 (화상, 1시간 내외) 3. 2차 면접 (대면 혹은 화상, 3시간 내외) 4. 처우 협의·입사 ADDITIONAL INFORMATION - 전형 절차는 일정 및 진행 상황에 따라 일부 변경될 수 있으며, 각 전형 결과는 등록하신 이메일로 개별 안내드립니다. - 지원서 제출 시 주민등록번호, 가족관계, 혼인 여부, 연봉, 사진, 신체조건, 출신 지역 등 채용절차법상 요구 금지된 정보는 제외 부탁드립니다. - 지원서 접수 중 오류가 발생하거나 기타 문의 사항이 있을 경우, recruit@42dot.ai로 문의해 주시기 바랍니다. - 국가보훈대상자 및 취업보호 대상자는 관계법령에 따라 우대합니다. - 장애인 고용 촉진 및 직업재활법에 따라 장애인 등록증 소지자를 우대합니다. - 42dot은 의뢰하지 않은 서치펌의 이력서를 받지 않으며, 요청하지 않은 이력서에 대해 수수료를 지불하지 않습니다. - 지원서 내용 중 허위 사실이 발견될 경우, 입사가 취소될 수 있습니다. - 인터뷰 프로세스 종료 후 지원자의 동의하에 평판조회가 진행될 수 있습니다. - 3개월의 수습기간이 적용될 수 있습니다. A MESSAGE TO FUTURE TEAMMATES 좋은 서비스는 기능을 나열하는 것이 아니라, 사용자의 목표를 자연스럽게 연결하는 구조를 만드는 것에서 시작합니다. Connect Driving Experience 팀은 차량과 서비스를 하나의 사용자 경험으로 연결하며, 새로운 SDV 시대의 서비스 구조를 정의하고 있습니다. 기술과 사용자 경험 사이에서 최적의 균형을 찾고, 제품의 방향성을 함께 만들어갈 분을 기다립니다. Great services are not built by simply adding features—they are built by creating meaningful experiences that help users achieve their goals naturally. The Connect Driving Experience Team is defining the service architecture for the next generation of Software Defined Vehicles by connecting vehicle capabilities with user-centered experiences. If you enjoy turning complex systems into intuitive products, we'd love to build the future together.

ABOUT US Our mission is to reinvent the way people learn, starting with language. Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn’t been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages. Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world’s leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. ABOUT THIS ROLE We are looking for a talented multilingual superstar (Japanese/Korean/English) with skills and backgrounds in translation and localization. The primary contribution is to localize our in-app content for the Japanese market. The secondary contribution is to create high-quality Korean content for the Japanese market with training and support. We want an expert with excellent oral and written communication skills in both languages. This candidate should have a sharp linguistic understanding of both Korean and Japanese, with working professional proficiency in English. WHAT YOU’LL BE DOING - Content translation and localization - Perform Japanese -Korean translation and localization for in-app learning and marketing content from a pedagogical perspective. - Iterate and polish the translated/localized content based on QA tasks in pursuit of an optimal learning experience to Koreans learners teaching Chinese - Content development and writing - If needed, design and write in-app learning materials (e.g., lesson scripts, activities, vocabulary lists) in a systematic way for Korean learners at different levels of Simplified Chinese proficiency under training and guidance of the manager. - Content project support - If needed, support operation of content-related projects, such as uploading scripts, QAing lessons, coordinate pieces of the operation under training and guidance of the manager. - Communication and collaboration with international team members - Receive directions well form the manager, implement instructions, complete projects, and maintain clear communication from end-to-end. WHAT WE’RE LOOKING FOR REQUIRED - Native Japanese and native or near-native Korean writing and speaking skills - Deep understanding of both languages and the status quo of Korean learning in Japanese - Demonstrated experience and expertise in Japanese-Korean translation and localization - Experience in Korean teaching, language pedagogy, or curriculum design - Great attention to detail with a strong sense of ownership and agency - Passion for technology-assisted language learning and willingness to learn and use advanced technologies for work - Working proficiency in English - A fast learner, team player, skilled communicator, and creative problem-solver PREFERRED - Experience working in educational technology (EdTech) - Experience using AI tools (e.g., LLMs, generators, internal tools) to create instructionally sound, pedagogically aligned, and scalable learning materials WHAT WE’RE EXPECTING While we respect contractors’ flexibility and ownership of their own schedule, we expect the localizer / writer to work for 15 – 20 hours a week on average. It is highly likely that more than 20 hours a week is appreciated, depending on the workload and the availability. We completely understand that availability may fluctuate and we also respect contractors’ request to take time off. But we also expect a somewhat regular work schedule or hours in most occasions. All in all, maintaining clear communication with the manager is certainly expected. WHY WORK AT SPEAK 1. Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company. 2. Do your life's work with people you’ll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply. 3. Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, Tokyo, and Taipei, and you’ll have the opportunity to talk to users in each of these regions on a regular basis as well as travel. 4. Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We’re helping millions of people achieve their goals and improve their lives. Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ABOUT THE TEAM & MISSION Connect Product Experience Group은 현대자동차그룹의 차세대 Software Defined Vehicle(SDV) 플랫폼에서 고객이 경험하는 차량 기능과 서비스를 기획하고, 일관된 사용자 경험을 제공합니다. Product Globalization Team은 Connect 플랫폼이 현대, 기아, 제네시스 등 글로벌 시장에서 하나의 플랫폼으로 확장될 수 있도록 제품 표준과 글로벌 운영 체계를 구축합니다. 국가별 규제와 시장 요구사항을 제품에 반영하고, 다국어 및 지역별 기능 차이를 체계적으로 관리하여 글로벌 제품 경쟁력을 높이는 역할을 수행합니다. Product Globalization Specialist는 글로벌 시장 요구사항과 제품 개발을 연결하는 핵심 역할을 담당합니다. 다양한 국가의 법규와 지역별 요구사항을 제품 사양과 UX에 반영하고, 글로벌 확장성을 고려한 제품 표준을 수립하여 Connect 플랫폼이 일관된 사용자 경험을 제공할 수 있도록 지원합니다. The Connect Product Experience Group defines and delivers customer experiences across Hyundai Motor Group's next-generation Software Defined Vehicle (SDV) platform. The Product Globalization Team establishes global product standards and operational frameworks that enable the Connect platform to scale across Hyundai, Kia, and Genesis vehicles worldwide. The team translates regional regulations and market requirements into scalable product standards while managing localization and regional feature variations. As a Product Globalization Specialist, you will bridge global market requirements with product development. You will integrate regulatory requirements into product specifications and UX while establishing scalable product standards that enable the Connect platform to deliver a consistent user experience across global markets. RESPONSIBILITIES - 글로벌 규제 및 시장 요구사항(FMVSS, UNECE 등)을 분석하고 제품 및 UX 사양에 반영합니다. - 국가 및 지역별 기능 차이를 정의하는 Regional Feature Variation Matrix를 구축하고 운영합니다. - UX Designer 및 Product Designer와 협업하여 글로벌 제품 표준과 지역별 요구사항이 기능 사양에 반영되도록 관리합니다. - Figma 디자인 및 제품 사양을 검토하여 다국어 지원, Layout Expansion 및 지역별 UI 정책 준수 여부를 검증합니다. - 제품 개발 과정에서 글로벌 표준과 지역별 요구사항을 지속적으로 관리하고 디자인 품질을 확보합니다. - Localization 및 Globalization 프로세스와 관련 도구를 개선하여 글로벌 제품 개발 효율성을 높입니다. - Analyze global regulations and market requirements (e.g., FMVSS, UNECE) and incorporate them into product specifications and UX guidelines. - Develop and maintain the Regional Feature Variation Matrix to manage country- and region-specific product variations. - Collaborate with UX and Product Designers to ensure feature specifications align with global product standards and regional requirements. - Review Figma designs and product specifications to verify multilingual support, layout expansion, and regional UI compliance. - Ensure global standards and regional requirements are consistently applied throughout the product development lifecycle. - Continuously improve globalization processes and supporting tools to enhance global product development efficiency. QUALIFICATIONS - Program Management, Engineering, Translation 또는 관련 분야의 학사 이상 또는 이에 준하는 경력 - Product Operations, Product Management, Globalization 또는 Homologation 분야에서 5년 이상의 경력 - IVI(In-Vehicle Infotainment), Digital Cockpit 또는 Consumer Software 제품 개발 및 운영 경험 - 글로벌 자동차 규제(FMVSS, UNECE, Driver Distraction 등)를 이해하고 제품 요구사항으로 구체화할 수 있는 역량 - Figma, Jira, Confluence 등 협업 도구 활용 경험 - 한국어 및 영어를 활용한 문서 작성과 글로벌 협업 역량 - Bachelor's degree or higher in Program Management, Engineering, Translation, or a related field, or equivalent practical experience. - 5+ years of experience in Product Operations, Product Management, Globalization, or Homologation. - Experience with IVI, Digital Cockpit, or consumer software product development. - Ability to translate global automotive regulations, including FMVSS, UNECE, and driver distraction guidelines, into product requirements. - Experience using collaboration tools such as Figma, Jira, and Confluence. - Professional communication skills in both Korean and English for documentation and cross-functional collaboration. PREFERRED QUALIFICATIONS - Android Automotive OS(AAOS), Digital Cockpit 또는 Automotive HMI 개발 경험 - 다국어 UX, Translation Management System(TMS) 또는 Pseudo-localization 환경에서의 업무 경험 - 글로벌 제품 Feature Matrix 또는 Multi-market Product Configuration 관리 경험 - 글로벌 차량 개발 조직, Homologation 또는 Software Release 조직과 협업한 경험 - Experience with Android Automotive OS (AAOS), Digital Cockpit, or automotive HMI development. - Experience with multilingual UX, Translation Management Systems (TMS), or pseudo-localization workflows. - Experience managing feature matrices or multi-market product configurations. - Experience collaborating with vehicle development, homologation, or global software release teams. INTERVIEW PROCESS 1. 서류 전형 2. 과제 테스트 3. 1차 면접 (화상, 1시간 내외) 4. 2차 면접 (대면 혹은 화상, 3시간 내외) 5. 처우 협의·입사 ADDITIONAL INFORMATION - 전형 절차는 일정 및 진행 상황에 따라 일부 변경될 수 있으며, 각 전형 결과는 등록하신 이메일로 개별 안내드립니다. - 지원서 제출 시 주민등록번호, 가족관계, 혼인 여부, 연봉, 사진, 신체조건, 출신 지역 등 채용절차법상 요구 금지된 정보는 제외 부탁드립니다. - 지원서 접수 중 오류가 발생하거나 기타 문의 사항이 있을 경우, recruit@42dot.ai로 문의해 주시기 바랍니다. - 국가보훈대상자 및 취업보호 대상자는 관계법령에 따라 우대합니다. - 장애인 고용 촉진 및 직업재활법에 따라 장애인 등록증 소지자를 우대합니다. - 42dot은 의뢰하지 않은 서치펌의 이력서를 받지 않으며, 요청하지 않은 이력서에 대해 수수료를 지불하지 않습니다. - 지원서 내용 중 허위 사실이 발견될 경우, 입사가 취소될 수 있습니다. - 인터뷰 프로세스 종료 후 지원자의 동의하에 평판조회가 진행될 수 있습니다. - 3개월의 수습기간이 적용될 수 있습니다. A MESSAGE TO FUTURE TEAMMATES 글로벌 제품을 만드는 일은 단순히 언어를 번역하거나 지역별 기능을 구분하는 일이 아닙니다. 서로 다른 시장의 규제와 사용자 요구사항을 하나의 제품 경험으로 연결하고, 하나의 플랫폼이 전 세계 고객에게 일관된 가치를 제공할 수 있도록 만드는 과정입니다. Product Globalization Team은 디자인, 엔지니어링, 차량 개발 조직과 긴밀히 협업하며 글로벌 표준을 만들어갑니다. 다양한 국가의 요구사항을 제품 전략으로 연결하고, 더 나은 글로벌 사용자 경험을 함께 만들어갈 분을 기다립니다. Building a global product is about much more than translating languages or managing regional feature differences. It is about bringing together diverse regulatory requirements, market expectations, and user needs into a single, scalable product experience that delivers consistent value to customers around the world. As part of the Product Globalization Team, you will work closely with design, engineering, and vehicle development teams to define global product standards and enable seamless expansion across international markets. If you are excited about shaping products that serve millions of users worldwide, we'd love to build the future together with you.

Eng follows Kor 쿠팡이츠 소개 쿠팡이츠는 약 1년 전 장보기·쇼핑 영역으로 사업을 확장해 편의점, 마트, 꽃집 등 리테일 매장의 상품을 고객에게 빠르게 배달하는 서비스를 선보였습니다. 장보기·쇼핑은 지속적으로 성장하며 다음 단계로 나아가고 있습니다. 쿠팡이츠는 이미 천만 명 이상의 고객이 사용하는 앱입니다. 그 안에서 고객들이 장보기·쇼핑 서비스를 발견하고 사용하며 나아가 일상의 습관으로 만들고자 합니다. 역할 소개 퀵커머스 분야의 고객 경험을 리드할 Staff Product Designer를 찾고 있습니다. 이 포지션은 제품 기반의 전략적 사고, 인터랙션 디자인, 비주얼 완성도, 실행 전반을 아우를 수 있는 시니어 실무 디자이너 역할입니다. 장보기·쇼핑 이용 경험의 핵심 영역을 정의하고 개선하게 됩니다. 여기에는 발견, 탐색, 구매, 주문 이후 경험, 성장 루프가 포함됩니다. Product, Engineering, Business, Research 팀 등 다양한 이해관계자와 긴밀히 협업해 제품의 방향성을 구체화하고, 빠른 속도로 높은 품질의 경험을 제공하게 됩니다. 주요 업무 주요 고객 경험의 End-to-end 디자인을 리드합니다. 비즈니스 목표, 고객 니즈, 제품 인사이트를 명확한 UX 전략과 디자인 솔루션으로 전환합니다. 사용자 리서치, 퍼널 분석, 실험, 벤치마킹을 통해 기회 영역을 발굴합니다. 복잡한 문제를 깊이 있게 이해하고 사용자 플로우, 와이어프레임, 프로토타입, 비주얼 디자인을 통해 솔루션을 정교화합니다. 체계적으로 사고하면서 직관과 근거를 함께 활용합니다. UX 리서치, 사용성 테스트, A/B 테스트, 제품 지표, 벤치마크 등을 바탕으로 디자인 의사결정을 내립니다. Product, Engineering, Business, Research 팀과 진행상황을 공유하고 디자인 의사결정의 근거를 명확히 전달합니다. 장보기·쇼핑 경험을 위한 확장 가능한 UX 패턴과 디자인 시스템의 발전에 기여합니다. 디테일에 대한 높은 기준, 깊이 있는 크리틱, 좋은 디자인에 대한 감각을 바탕으로 팀의 디자인 품질 기준을 높입니다. 자격 요건 6년 이상의 UX 디자인 경험과 뛰어난 비주얼 및 인터랙션 디자인 역량을 보유하신 분 프로덕트 팀과 긴밀히 협업하여 크고 복잡한 기능, 프로젝트의 전략과 논리를 수립한 경험이 있으신 분 0-to-1 경험 또는 제품, 서비스 디자인의 주요 요소를 재설계한 경험이 있으신 분. 빠르게 성장하는 환경 또는 속도감 있는 스타트업 환경에서의 경험이 있으면 더욱 좋습니다. 사용자 중심 디자인 원칙, UI 패턴, 비주얼 디자인 원칙, 사용성 테스트, 복잡한 사용자 여정, 제품 및 비즈니스 지표에 대한 이해가 있는 분 제품 디자인 프로세스 및 라이프사이클 전반에서 데이터와 A/B 테스트를 활용해 의사결정을 내린 경험이 있으신 분 뛰어난 프레젠테이션, 커뮤니케이션, 이해관계자 관리 역량을 보유하신 분 영어와 한국어 모두 비즈니스 레벨 이상의 소통이 가능한 분 사용자 여정, 비주얼 디자인 역량에 대해 보여주는 실제 시장에 출시된 제품 또는 디자인 포트폴리오를 보유하신 분 전형 절차 및 안내 사항 전형 절차 서류전형 - 직무 적합성 인터뷰 - 핵심 역량 인터뷰 – 최종 합격 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고 사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 개인정보 처리방침 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류 반환 정책 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 ( recruitingops@coupang.com ) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. About Coupang Eats Coupang Eats expanded into Grocery & Shopping about a year ago, bringing fast delivery from convenience stores, marts, and retail shops directly to customers across Korea. As we continue to scale and enter the next stages of growth, the opportunity is to create impact at scale: shape how millions of existing Coupang Eats customers discover, adopt, and build a habit around Grocery & Shopping within an app they already use and trust. About the role We are looking for a Staff Product Designer to lead the customer experience for the quick-commerce vertical. This is a senior individual contributor role for a designer who can operate across strategy, product thinking, interaction design, visual craft, and execution. You will define and improve key parts of the shopping journey, including discovery, browsing, purchasing, post-order experience, and growth loops. You will work closely with Product, Engineering, Business, and Research teams to shape product direction and deliver high-quality experiences at speed. Responsibilities: Lead end-to-end design for major customer-facing experiences. Translate business goals, customer needs, and product insights into clear UX strategies and design solutions. Identify product opportunities through user research, funnel analysis, experimentation, and competitive benchmarking. Dive deep to understand complex problems and refine your solutions through user flows, wireframes, prototypes, and high-fidelity visual designs. Think systematically and use both intuition and evidence (including user-research, usability testing, A/B testing, product metrics, and benchmarks) to inform design decisions. Communicate design rationale and create alignment with Product, Engineering, Business, and Research teams. Help evolve scalable UX patterns and the design system for the Grocery & Shopping experience. Raise the team’s design quality bar through attention to detail, thoughtful critique and a strong taste for good design. Qualifications: 6+ years of experience in UX, delivering high quality designs, along with excellent visual and interaction skills. Closely partnered with Product Owners & Business teams to develop strategy and rationale for large and complex features, projects, or programs. 0-to-1 experience or experience redesigning major elements of a product, experience or service design, ideally in a rapid-growth or fast-paced startup environment. A solid grasp of user-centered design principles, user-interface patterns, visual design principles, usability testing, complex user journeys and common product and business metrics. Track record of using data and A/B testing to inform decision making across the entire product design process/lifecycle. Strong presentation, communication and stakeholder management skills. Both English and Korean language fluency is required. Portfolio demonstrating your work with at least 1 product or design that was released to users with an understanding of target users, user journeys and visual design skills. Recruitment Process and Others Recruitment Process Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled . Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ( recruitingops@coupang.com ) . In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.